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Protect & Care Policy

What is the 5 Year Protect and Care Policy and how does it work?

When you have quality furniture you want to enjoy your investment, safe in the knowledge that you will have many years of comfort and pleasure from your purchase.

Well, you can relax and enjoy the full benefit of your furniture with Protect and Care from Timeless Chesterfields.

No need to worry about losing the lovely appearance of your furniture because with Timeless Chesterfields you are protected against life's little accidents.

No matter how many times you, your family or visitors accidentally spill something on your furniture, or if there is an accident to the furniture which causes a scuff, scratch or puncture, don't worry, we've go it covered.

Protect and Care from Timeless Chesterfields is the only care programme in the UK that covers you from the marks left on furniture by newspaper print or denim jeans.

If you can't remedy the problem yourself using one of the market leading care products supplied by Timeless Chesterfields, one of our national team of professional repair technicians will visit your home and resolve the problem for you.

Getting help couldn't be easier. All you have to do is call our free-phone helpline any time, day or night, and we will be able to give you advice or assistance to enable you to continue enjoying your furniture for many years to come.

What happens if the stain cannot be removed or a repair is not possible?

Don't worry, well replace the damaged or stained part of your furniture for you absolutely free.