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Delivery in the United Kingdom (mainland)

All deliveries within the UK mainland are carried out by our very own experienced transport team from Saxon Furniture Ltd. As part of our exceptional service, a helpful two man uniformed team will position your new furniture in exactly the spot you'd like it to be within your home.

They'll also give you time to inspect your shiny new furniture and make sure you're happy with everything, before shaking hands and bidding you farewell.

Our Delivery Service Charges are:

£35 for all UK Mainland Orders under £400*
£69 for all UK Mainland Orders over £400*

* Please note deliveries to remote Scottish regions may incur an additional delivery charge. For further details, please contact us on 01204 368 413 and we'll tell you all you need to know.

Although our craftsman, have nimble fingers, it takes time to create sofas to the Timeless Chesterfield standard. As our delivery lead time can vary at certain times throughout the year, for our up-to-date lead time please contact us on 01204 368413 or via email sales@timelesschesterfields.com. If you've got a specific time frame in mind, such as working around the decorators or desperately needing it for a family gathering, then give us a call on 01204 368413 and we’ll do our very best to deliver your new furniture, when you need it.

A big sofa needs a large doorway! If you think entry into your property and rooms could be tricky, we strongly advise you to contact our Transport Department on 01204 365377 to discuss access arrangements.

If we think it necessary, we can visit your home to ensure your chosen piece of furniture will fit, before we begin to make it.

Delivery to Northern Ireland

To provide our customers in Northern Ireland with a great value, professional delivery service, we have developed a partnership with one of the UK's foremost furniture delivery companies.

To place an order, or to request a quotation, please contact our sales team via email sales@timelesschesterfields.com or on 01204 36841.

Deliveries outside of the UK

We regularly make deliveries outside of the UK and have a complete section dedicated to Worldwide delivery. To read more about our Worldwide delivery service, visit this page.

How long will it take for my furniture to be delivered?

 We aim to get your furniture delivered to your home as quickly and conveniently as possible. As our sofas are all individually handmade to different specifications, they can take a little longer to get just right. Because of this, our lead time can vary depending on the time of the year. We are happy to advise on the most up to date lead time available for your sofa — just get in touch and our team can assist.

We always try our utmost to cater for your needs. If you have a certain time frame in mind or need us to deliver in special circumstances, such as if you are just moving in, we will do our best to accommodate you when the time comes to finalise your delivery date. Simply let us know, and we’ll be happy to chat through your options.

Do I need to do anything before delivery day?

On delivery day, please make sure that there is a clear path for our team to access your home and get your furniture to where it needs to be. This little bit of effort will help us to move your Chesterfield safely, with no risk of damage to your new piece of furniture or your property. 

It would also be appreciated if you could let us know beforehand of any difficulties that could affect delivery, for example, if you live on busy street with little to no parking, or if your flat is several floors up from ground level. We also advise that you measure your home (including doors, halls, and stairs) to make sure that your sofa can be transported safely to your chosen location — find out how to do this in our guide to measuring for your sofa.

Our delivery service

We’ve been making and delivering our Chesterfield furniture up and down the UK and even further afield for more than 35 years. Throughout this time, we’ve built up a huge amount of experience in providing reliable deliveries that bring your new piece of furniture right into the heart of your home. 

Our transport teams are well versed in safely transporting your furniture, and we use specialised packaging and lorries to ensure your sofa reaches you in perfect condition. They will also help you to manoeuvre your Chesterfield into its new space, so you don’t have to worry about getting extra pairs of hands on the day. Furthermore, our delivery team will give you plenty of time to inspect your sofa to ensure that it both reaches and surpasses your expectations. Take a look at our glowing customer feedback if you need some confirmation of our fantastic reputation.

How do I make any remaining payments?

Because we only require a 10% deposit for all orders placed online (with the exception of orders for leather or fabric cleaning kits only), you will need to pay the balance of your account when we deliver your furniture. This can be made either by a Building Society Draft or Bankers Draft, which should be made payable to "Saxon Furniture Limited".

If you’d like to pay the balance of your account by personal cheque, we must have received this at least seven days before the due delivery date of your furniture, in order to allow time for the payment to clear. Please make your personal cheque payable to "Saxon Furniture Limited".

For balance payments made by debit/credit card, this will be debited 5 days prior to the delivery of your furniture.

Payment on Finance

Saxon Furniture offer Interest Free Credit* through Novuna Personal Finance.

Sale prices are available on 10 Months Interest Free Credit*.

A 10% deposit is required with the outstanding balance payable over 10 equal instalments.

Non Sale prices are available on 30 Months Interest Free Credit**.

A 10% deposit is required with the outstanding balance payable over 30 equal instalments.

Finance applications can be either made by telephoning 01204 368413 or completing our interest free application form online when ordering.

  • When the finance has been approved the order will be confirmed in writing together with the date of delivery week.
  • The required deposit will be requested at this time.
  • Prior to the delivery week you will receive the relevant finance documents for you to read and sign.
  • You will then be advised of the exact delivery day by our Transport department.
  • When the goods have been delivered the signed finance agreement is handed to the driver in exchange for the goods.

The first of the relevant equal monthly payments will then be deducted by Direct Debit approximately ONE MONTH AFTER RECEIPT of the goods and continue on a monthly basis for the term of the agreement.

*Credit Example ~ 10 Months Interest Free: Cash price £1000, £100 deposit, 10 monthly payments of £90 with no interest. 0% APR typical.
**Credit Example ~ 30 Months Interest Free: Cash price £1000, £100 deposit, 30 monthly payments of £30 with no interest. 0% APR typical.

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